TQ Central Privacy Notice

TQ Central is an Amazon command center for brands, operated by TAQTFUL Group LLC (“TAQTFUL,” “TQ Central,” “we,” “us,” or “our”). This Privacy Notice explains how we collect, use, disclose, retain, and protect information when you visit tqcentral.com, request a demonstration, access the TQ Central portal, use Login with Amazon, or connect an Amazon business account.

1. Scope

This Privacy Notice applies to:

• The public TQ Central website at tqcentral.com.
• TQ Central accounts and portal access.
• Demonstration and contact requests.
• Login with Amazon.
• Connections to Amazon Seller Central, Vendor Central, and Amazon Advertising.
• Information uploaded, linked, or otherwise provided to TQ Central.

When TQ Central processes information on behalf of a customer organization, that organization may also have its own privacy notice. The customer organization controls how its authorized users and business information are submitted to TQ Central.

2. Information We Collect

Information you provide

We may collect:

• Your name, work email address, company, brand, and job-related information.
• Information included in demonstration requests, support requests, or other messages.
• Your Amazon channel, number of brands, and other information about your business.
• Your TQ Central account identifier and authentication information.
• Inventory feeds, tagging sheets, product classifications, custom links, configuration settings, and other content you provide.
• Information submitted by an administrator or agency that manages your access.

Please do not include unnecessary personal or sensitive information in free-form message fields or uploaded materials.

Login with Amazon information

If you choose Login with Amazon, Amazon may provide information covered by the permissions displayed on Amazon’s consent screen. Depending on the permissions you approve, this may include:

• Your name.
• Your email address.
• Your Amazon account identifier.

TQ Central does not receive your Amazon password. Enter Amazon credentials only on an Amazon-controlled sign-in page.

Login with Amazon is used for authentication. It does not, by itself, authorize TQ Central to access a Seller Central, Vendor Central, or Amazon Advertising account.

Amazon business-account information

If you separately authorize a Seller Central, Vendor Central, or Amazon Advertising connection, TQ Central may receive scoped authorization tokens and the business information covered by the permissions you approve.

Depending on the services enabled for your organization, this information may include:

• Product, catalog, SKU, and ASIN information.
• Sales and sell-through reports.
• Purchase orders and purchase-order status.
• Forecasting and demand information.
• Inventory and availability information.
• Advertising campaigns, spend, sales, and performance information.
• Marketplace and account identifiers.
• Returns, fees, revenue, and related operational reports.
• Other Amazon business reports specifically enabled for your organization.

We obtain this information through Amazon-authorized interfaces and use it to provide the dashboards, reports, forecasts, integrations, and account-management functions requested by your organization.

Information collected automatically

When you use the website or portal, we may collect:

• IP address.
• Browser and device information.
• Pages or portal features accessed.
• Dates, times, request timing, and session activity.
• Error, diagnostic, authentication, and security logs.
• Referring pages and general interaction information.
• When you submit a demonstration or contact request through our website, the IP address the request came from is stored with the request. We use it to detect and prevent abuse, such as spam and automated submissions, and to limit repeated submissions from one connection.

The portal may use local storage, session storage, cookies, or similar browser technologies to maintain sessions, remember preferences, and preserve page state. Our infrastructure and content-delivery providers may also receive ordinary request information such as IP address, browser type, and request time.

We do not use TQ Central information for third-party behavioral advertising.

3. How We Use Information

We use information to:

• Respond to demonstration, contact, and support requests.
• Create, authenticate, and administer TQ Central accounts.
• Provide dashboards, reports, forecasting, tagging, inventory, and analytics services.
• Retrieve and process Amazon information authorized by a customer.
• Enforce account roles and customer access permissions.
• Maintain, troubleshoot, secure, and improve the service.
• Communicate operational, security, support, and service updates.
• Prevent fraud, abuse, unauthorized access, and other harmful activity.
• Comply with legal obligations and enforce our agreements.
• Produce aggregated or de-identified operational information that does not identify a person or disclose a customer’s confidential information.

We do not use Amazon business information for a purpose unrelated to providing or supporting the TQ Central services authorized by the customer.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information:

• To perform a contract or take requested pre-contract steps.
• With your consent, including when you authorize an optional account connection.
• For our legitimate interests in operating, securing, supporting, and improving TQ Central.
• To comply with legal obligations.
• To establish, exercise, or defend legal claims.

You may withdraw consent for consent-based processing. Withdrawal does not affect processing that occurred before withdrawal or processing supported by another lawful basis.

5. How We Disclose Information

We may disclose information to:

Your organization and its authorized users

Information may be available to administrators, agencies, colleagues, or other users authorized under your organization’s TQ Central configuration.

Service providers

We use service providers to operate and support TQ Central. These may include:

• Amazon Web Services for cloud and identity-related services.
• MongoDB Atlas for database services.
• Vercel for application and website hosting.
• Google Workspace and Google Apps Script for business configuration, support, and contact-request processing.
• Content-delivery services, including jsDelivr (JavaScript libraries) and Google Fonts.
• Amazon for authentication, authorization, and connected Amazon services.

These providers may process information only as needed to perform services for us, subject to their agreements and applicable law.

Legal and safety disclosures

We may disclose information when reasonably necessary to:

• Comply with law, regulation, legal process, or a valid government request.
• Investigate fraud, security incidents, or violations of our agreements.
• Protect the rights, safety, and property of TQ Central, our customers, users, or others.
• Establish, exercise, or defend legal claims.

Business transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar transaction. Any recipient remains subject to applicable privacy obligations.

6. Sale and Targeted Advertising

TQ Central does not sell personal information.

TQ Central does not share personal information for cross-context behavioral advertising and does not use Amazon business information for third-party advertising.

If these practices change, we will update this notice and provide any legally required choices before beginning the new activity.

7. Amazon Authorization and Revocation

You control whether TQ Central is connected to your Amazon accounts.

You may:

• Remove Login with Amazon authorization through your Amazon account.
• Revoke Seller Central or Vendor Central access through the applicable Amazon account settings.
• Revoke Amazon Advertising access through the applicable advertising console.
• Contact us to request disconnection or deletion.

Revoking authorization prevents future access through that authorization. It does not automatically delete information previously received by TQ Central. Previously received information will be handled according to this notice, our customer agreement, applicable law, and Amazon requirements.

8. Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected.

Retention is determined using factors such as:

• Whether a customer account or subscription remains active.
• Whether information is needed to provide requested services.
• Contractual requirements and customer deletion instructions.
• Security, fraud-prevention, backup, and disaster-recovery periods.
• Legal, accounting, tax, and dispute-resolution obligations.
• Requirements imposed by Amazon or other applicable platforms.

When information is no longer required, we delete it, de-identify it, or place it beyond active use until scheduled backup deletion. A deletion request may be subject to limited legal, security, contractual, and backup-retention exceptions.

9. Security

We use administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include encrypted network connections, access controls, scoped authorization tokens, logging, and limits on personnel access.

No website, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security. You are responsible for protecting your account credentials and promptly notifying us if you suspect unauthorized use.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of information.
• Request a portable copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent.
• Appeal a decision concerning a privacy request.
• Receive equal service and pricing without unlawful discrimination for exercising a privacy right.
• Lodge a complaint with an applicable privacy or data-protection authority.

We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

To exercise a privacy right, contact us using the method in the Contact section.

11. California Privacy Information

If the California Consumer Privacy Act applies to TQ Central and to your information, the categories of personal information we may have collected during the preceding 12 months include:

• Identifiers, such as name, email address, IP address, account identifiers, and company affiliation.
• Customer-record and professional information.
• Commercial and business-account information.
• Internet or electronic-network activity.
• Authentication information used to provide account access.
• Messages, uploads, configurations, and other information you provide.

We collect this information from you, your organization, authorized administrators or agencies, Amazon with your authorization, and automatically through the service.

We use and disclose these categories for the business purposes described in this notice. The recipient categories are described in the How We Disclose Information section.

We do not sell these categories of personal information or share them for cross-context behavioral advertising. We do not use sensitive personal information to infer characteristics about individuals.

Eligible California residents may request access, deletion, or correction and may exercise other applicable rights without unlawful discrimination.

12. International Processing

TQ Central and its service providers may process information in the United States and other countries where they operate. Those countries may have privacy laws different from those in your location.

Where required, we use recognized safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.

13. Children

TQ Central is a business service intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that we can investigate and delete it where appropriate.

14. Third-Party Services

The website and portal may link to Amazon or other third-party services. Their privacy practices are governed by their own notices, not this Privacy Notice.

15. Changes to This Notice

We may update this Privacy Notice as our services, providers, or legal obligations change. We will post the revised notice on this page and change the “Last updated” date.

If a change materially affects how we handle information already collected, we will provide additional notice where required.

16. Contact Us

TQ Central is operated by:

TAQTFUL Group LLC TQ Central

Privacy questions and requests may be submitted through the contact form at:

https://tqcentral.com/#contact

Please write “Privacy Request” in the message and identify the TQ Central account or organization involved. Do not send passwords, Amazon credentials, or other sensitive authentication information through the contact form.